Thai customers expect fast replies
Most small businesses in Thailand talk to customers on LINE. A slow reply often means a lost sale.
For small businesses on LINE
Your AI assistant for customer chats
Loopchat connects to your LINE Official Account, answers common customer questions automatically from your own catalog and FAQs, and hands the conversation to you whenever a person is needed.
9:41LINE
Loopchat AI
Online
Do you have this in size M?
AI replyHi! Yes, the Linen Shirt is available in size M for ฿890. Would you like me to reserve one?
What time do you close today?
AI replyWe're open until 8 PM today. See you soon!
Always-on coverage
Typical AI reply
Grounded in your catalog
Built for how Thai small businesses talk to customers
LINE is the main channel customers use to reach small businesses in Thailand. Loopchat keeps your shop responsive, even when you are busy, asleep, or away from your phone.
You can't be online 24/7
Loopchat keeps answering while you're serving another customer, asleep, or away from your phone.
Stay in control
The AI only speaks from information you provide. You can take over any conversation at any time.
What it does
Answers on LINE, automatically
Loopchat connects to your LINE Official Account and replies to common customer questions the moment they arrive — day or night.
Grounded in your own catalog
Add your products, services, prices and FAQs once. Loopchat answers from that, so customers get your real information, not guesses.
Hands off to you when needed
When a question is unusual, sensitive or needs a decision, Loopchat steps aside and flags the conversation so you can take over.
Getting started
Four simple steps and your LINE Official Account starts answering customers on its own. No technical skills needed.
- Step 1
Create your account
Sign up with your email and password. It takes less than a minute and there is nothing to install.
- Step 2
Add your business info and catalog
Fill in your business name and opening hours, then add your products, services and common questions. This is what Loopchat answers from.
- Step 3
Connect your LINE Official Account
Paste your LINE channel details into Settings and Loopchat starts listening to messages from your customers.
- Step 4
You're live
Try Test Mode first to see exactly how Loopchat replies. When you're happy, real customers get instant answers — and you're notified whenever a chat needs you.
Frequently asked questions
Answers to the most common questions about Loopchat.
Ready to stop losing customers to slow replies?
Set up your Loopchat account, add your business details, and start answering customer messages automatically in minutes.